could an individual you should phone me or maybe an e-mail……last night time even though booking and purchasing my flight…I designed an mistake on continue baggage for my flight …reservation # UEKJFR May well 24 from Abbotsford BC to Edmonton AB…return May perhaps 29,,,,, I paid for keep it up and checked…I don’t have continue….
All baggage was taken off plane and into Regina terminal. Quick time afterwards crew and aircraft took off for Edmonton leaving one hundred seventy five passengers abandoned in terminal without Swoop reps to help you. Many hrs later they have been instructed a flight would be organized for nine:00 pm, some seventeen several hours afterwards. Check out to receive responses from swoop…good luck. Hotel rooms eventually booked for passengers. Fantastic consumer treatment…..
I am acquiring a web site error to create a change on departure dates for 1 relative – and paid out the rate to allow adjustments to get created – but the website retains kicking out faults messages when I select the modify selection
My Booking reference number is “CDFS7B” I've several bookings with the airline. I altered by booking for “CDFS7B” an hour in the past in mistake and I am online and on hold to the phone for a single hour.
I didn't receive a affirmation e mail of my bookngs for November 22 to 26 from Toronto to Winnipeg return for two travellers. I don’t Have got a reservation code simply because I didn’t obtain the confirmation email. I have already been charged on my credit card for these flights.
After i was within the airplane I spoke to another stewardess and she or he informed me the cigarettes might have been brought to customs she new due to the fact she had labored on the floor just before. After i bought dwelling I phoned Swoop again and again I had been supplied the comb off. I then requested to talk into a manager who informed me that she would try to learn what occurred and obtain back to me but if may not be for quite a few days because Swoop doesn't fly into Fort Lauderdale everyday. I waited and almost nothing. I phoned all over again and questioned to speak into a manager just after explaining the specific situation all over again as the manager experienced not place any notes inside the method. I then spoke to a different Manager this time I obtained his identify and it was Alex. He essentially instructed me exactly the same factor and again no phone back again. Wow if this is customer care I will Ensure that I Enable all my relatives and buddies know. I'd personally appreciate a simply call again or an e-mail. This can be the worst scenario of customer service I've viewed with an Airline.
to Hamilton,to select me up….I used to be worried about that…….It had been extremely awkward,within the gate when agent Chelsy,was planning to board me,One more agent claimed she’d do it.Chelsy,explained no its Alright.She was prepared to get it done….the other girlasked for id….I'd set it in my suitcase….so i didn’t lose it………I'd boarding pass as well as agent who cleared me…..my overall loved ones is upset….,reservations they'd created in a resort and opera tickets are misplaced,I going there souly to babysit,So they could have at have a way…I had been on account of return within the 17th…..is ticket destined to be squandered far too?I fully grasp swoop has =tec issues….I had been not able to Call your Office environment……my total family members is mad at me….sue bradfordsue
There have been no inflight expert services, coffee, chilly beverages, etc. The most significant trouble is no contact with this airline to get responses when matters go Completely wrong, and whenever you talk to their entrance line staff you can get Frame of mind. Ideas and reservations which were created at your place must be altered and changed. Worst customer service I have at any time had flying. Score “0”. Even now waiting to hear from them!
I described to her the specific situation and she assured me that our flight wasnt cancelled and it was flying to Wpg, I described to her that I was executing my part to be a Canadian for what we were being instructed by Primary Minister to remain Household. I feel that we needs to be offered a credit history for our flight on March 23, she claimed she couldnt , we didnt qualify, but she's going to give be Yet another day for return flight over the March 29. She scheduled us for Oct. I dont fully grasp the reasonning for not offering a credit on our flight March 23. What part of Continue to be Dwelling did she not have an understanding of. I might likje a comply with up e-mail ,be sure to,,we fly Swoop for all our flights ..I've usually made use of Swoop in past times and l usually liked the support, but i feel i was not dealt with suitable. Thank you
This airline may be the worst of your worst. In no way all over again. Hope and pray my refund for the flight they cancelled will arrive by. Can’t even get in contact using a Stay person in almost any way, condition or form (Unless of course I simply call and pay $15) to confirm that my determination to terminate my trip as a result of here their flight improvements has passed through.
They’ve shed a consumer and I hope it is a cautionary tale for any person who’s tempted to fly this finances airline….
my partner and I will not be capable to journey on July 31 to my loved ones reunion in Halifax.He incorporates a back again harm for the final two weeks and can't get the job done stand or sit for almost any period of time.
We experienced a single checked suitcase and when it arrived throughout the conveyor, it was terribly weakened as a single corner of the case experienced a large dent.
Your swoop stability wil not allow my samsung pill access, so really squandering my time using your sale emails . Cloudfare security?